Withdrawal from purchase

You have the right to withdraw within fourteen days without giving a reason this contract.

The withdrawal period shall be fourteen days from the date, have taken to buy, or a representative of your third party, other than the carrier, the goods in possession of or has.

To exercise your right, you have to inform us (TETENAL UK Ltd.2 Meridian West, Meridian Business Park, Leicester LE19 1WX, info@onzen.life, Telephone: 0116 289 3644, Fax: 0116 281 5749) by means of a clear statement (e.g. a consigned by post mail, fax or email) about your decision to withdraw from this contract, inform. You can sure use the attached model withdrawal form here, but which is not required.

To safeguard the withdrawal period it is sufficient that you send your communication concerning the exercise of the right before the expiration of the withdrawal period.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments we receive from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a different method of delivery than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received through your cancellation of this contract with us. For this redemption, we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case you will be charged fees because of this repayment.

We pick up the goods.

You bear the direct cost of returning the goods.

You just have to pay for any diminished value of the goods, when this value is due to a loss necessary to ascertain the nature, characteristics and functioning of the goods handling.

Created and continuously updated by OnZen Master 14/08/2015.