Terms & conditions of business

1. Customer Information

The following terms and conditions govern the contractual relationship between TETENAL Ltd. and the consumers and entrepreneurs who buy goods in our shop. Opposing or deviating from our terms and conditions will not be recognized by us. The contract language is English.

2. Conclusion

2a, The offers on the Internet represent a non-binding invitation to you to buy goods.

2b, You can put one or more products to the cart. During the ordering process, you enter your information and wishes concerning. Payment, delivery method etc.. Only when clicking the order button, enter a binding offer to conclude a sales contract. You can also make telephone or fax a binding order. The delay takes place via e-mail or fax confirmation of receipt of your order does not constitute acceptance of the tender offer.

2c, We are entitled to accept your offer within 1 business day by sending an order confirmation via e-mail. If after the expiry of the deadline mentioned in sentence 1 your offer is rejected, i.e. you are no longer bound to your offer. In a telephone order the purchase contract is concluded when we accept your offer immediately. If the offer is not accepted immediately, then you are no longer bound by it.

3. Customer Information: store your order data

Your order with details of the contract (e.g. type of product, price, etc.) will be saved by us. We will send to you the conditions, you can use the conditions but also call after the contract at any time via our website.

As a registered customer you can access your past orders via the customer login area (My Account).

4 Customer Information: Correction Notice

You can correct your input before submitting the order at any time using the delete key. We will inform you on the way through the checkout process on further correction possibilities. The ordering process, you can stop completely at any time by closing the browser window.

5 Retention of title

The object of purchase shall remain our property until full payment.

6 Legal warranty rights

There are legal defects liability rights for our goods.

7. Commercial Jurisdiction

The exclusive jurisdiction for all disputes arising from this contract is our place of business, if you are a business person.

Created and continuously updated by OnZen Master last update 14/08/2015.